Zammad vs FreeScout
Both in Customer support โ compared item by item
| Zammad | FreeScout | |
|---|---|---|
| Stars | โ 5.9k | โ 4.5k |
| Language | Ruby | PHP |
| License | AGPL-3.0 | AGPL-3.0 |
| Last updated | 2026-09-22 | 2026-09-22 |
| Usage | ๐ณ Self-hosted / ๐ Online | ๐ณ Self-hosted |
| Platforms | โ | โ |
| Category | Customer support | Customer support |
How to choose
- Only Zammad supports online use.
- Both have comparable traction, so pick based on features and day-to-day experience.